After my adventures with VNC my son has followed it up by getting his Steam account hijacked after unknowingly installing a key logger. Valve make it too easy by allowing the hijacker to change the email address without confirmation. You do get an email with a link but the link does not disable the change of email it merely directs you to a page where you can report the hijacking. Two days later and Valve have still not responded to the report. My son is still locked out of his Steam account and cannot play $500 worth of games he legally owns. Wake up Valve - do you want your games pirated?
This was another lesson in computer security and highlights the ineffectiveness of the Steam system to deal with hijacking. At least there was no credit card information to get but it is frustrating how long Valve is taking to do anything about it.
I do not know what the hijacker gets out of this - they cannot (I hope) transfer the games or gift the games to someone else and even if they did surely Valve would be able to reverse it and ban the other account. Perhaps it is identity theft or an attempt to launder money somehow. In the end it is annoying and upsetting and not a good advert for Valve.
This was another lesson in computer security and highlights the ineffectiveness of the Steam system to deal with hijacking. At least there was no credit card information to get but it is frustrating how long Valve is taking to do anything about it.
I do not know what the hijacker gets out of this - they cannot (I hope) transfer the games or gift the games to someone else and even if they did surely Valve would be able to reverse it and ban the other account. Perhaps it is identity theft or an attempt to launder money somehow. In the end it is annoying and upsetting and not a good advert for Valve.
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